Blog
Notes from the work between systems.
One task at a time: what an agent can carry, what stays with your team, and the numbers behind it.
- Dental
1.2 billion dental eligibility checks a year. The ones your front desk still does by hand.
The 2024 CAQH Index counts 1.2 billion dental eligibility checks a year and puts a manual one at $9.72 against $2.55 electronic. Here is what an agent carries in that morning routine and what stays with your team.
- All
What is an AI employee, and what is it not?
The phrase "AI employee" is everywhere. Here is what the useful version actually is, what it is not, and which kinds of work it fits.
- Clinics
Thirteen hours a week on prior authorizations. Which part does an agent take?
An AMA survey puts prior authorization at an average of 39 requests and 13 hours of physician and staff time per physician every week. Here is which steps an agent can carry and what stays with your team.